Heirloom Roses Reviews

Quality Roses: Heirloom Roses offers high-quality, virus-free, and true-to-variety roses grown on their own roots, which can reduce transplant shock and ensure better health.

Variety Selection: The company provides a wide range of rose varieties, including climbers and damasks, which can cater to different gardening needs and preferences.

Customer Satisfaction: Some customers have reported positive experiences with the company, mentioning healthy and blooming roses, good packaging, and timely shipping.

Warranty: Heirloom Roses offers a one-year warranty for their roses, which can provide peace of mind for customers.

Unique and Beautiful: Heirloom roses are known for their unique and beautiful appearance. They add a touch of old-school charm to any garden.

Resilient: These roses are tough and can thrive even with minimal care. However, a little attention, such as annual fertilizing with rose food, can make a significant difference.

Great for Cutting: The flowers are so abundant that they can sometimes hide the foliage. Their intricate petal patterns and intoxicating scent make them popular for cutting and placing in a vase.

Wide Selection: The store offers a wide selection of roses, from old to modern, groundcover to climber, and miniature to large shrub. The variety is regularly rotated, allowing customers to add great roses to their garden over time.

Customer Service Issues: There have been complaints about poor customer service, including unresponsive emails, delayed warranty claims, and confusing exchange/return processes.

Quality Variability: Some customers have reported receiving roses in poor condition or experiencing high mortality rates, particularly with hybrid teas.

Confusing Warranty Process: The warranty process has been criticized for being confusing and difficult to navigate, leading to frustration for some customers.

Negative Reviews: There are multiple negative reviews regarding the quality of the roses, customer service, and the overall experience, which can be a concern for potential buyers.